Account Management

Learn how to manage your account and users with ease by following these step-by-step instructions.

This guide is intended for use by enterprise admin users only.

Table of Contents 

1. How can I add a new user?
   • Intezer Analyze
   • Intezer Protect
2. How can I deactivate users?
3. How can I reactivate users?
4. How can I set a VirusTotal Key?

How can I add a new user?

Follow the steps below based on the platform you are using in order to add a user to your organization:

Intezer Analyze:

1. Click the avatar on the top right corner of the screen and then click on the "Users" option:

   

2. Click the "Add User" button on the right corner of the page:
   

Intezer Protect:

1. Click on your avatar in the top right corner of the screen.

2. In the drop-down list click the "Manage Users" button:
   

How can I deactivate users?

1. Click on the "Users" button that can be found by clicking your avatar in the top right corner of the page:

   

2. Search for the wanted account and click on the trash can logo:

   

Performing this action will deactivate the user. To confirm that the user has been deactivated, check the checkbox at the top to show deactivated users:

How can I reactivate users?

1. Click on the "Users" button that can be found by clicking your avatar in the top right corner of the page:

   

2. Click the checkbox "Show deactivated accounts" on the top to show deactivated users and search for the user’s email:

   

3. Scroll down to find the user and click the "Activate User" button on the right:
   

How can I set a VirusTotal Key?

1. Click the avatar on the top right corner of the screen and then click on the "Account Details" option:

   

2. At the bottom of the page under API access you will see the option to set a key similar to the image below: